Corrections and removal requests
Use this form to ask about a correction, access, objection, restriction, erasure or another data rights matter. Requests are free and reviewed before a record is changed or removed.
Fields marked as required must be completed.
An operator licence record correction request belongs here when dated information displayed on this service appears factually wrong, is misattributed or needs a removal review. The same route can be used for a Transport Manager record correction or removal request. Corrections and removal requests are free and are reviewed before a record is linked or changed.
This process deals with what Operator Licence Check displays. It does not itself amend the underlying Traffic Commissioners' operator licence data or another official record. If the source record is wrong, you may also need to contact the relevant official body.
When an operator licence record correction belongs here
Use the corrections utility on this page when you believe a displayed item is inaccurate, misattributed or should be considered for removal. Describe the record and the issue as accurately as you can. If the utility asks for supporting information, provide only information relevant to the point you want reviewed.
Do not use a correction request to ask the service to declare that an operator licence is current, valid or suitable, or that a Transport Manager has a current appointment or professional standing. The service works from dated information, and those conclusions require separate current checks.
- A factual error in information displayed on this service.
- A record that appears to have been attributed to the wrong person or operator.
- A request for the service to review whether displayed information should be removed.
Website display issues and official-record issues are different
Operator Licence Check searches a dated Great Britain snapshot. The website checks daily for a candidate source update, validates it and retains the last known-good snapshot if an update is incomplete or suspicious. The website check date and the underlying information date are different facts and are labelled separately.
The official Great Britain operator files are normally published weekly. A correction made to this website does not mean the official source has changed. Likewise, an official source change is reflected here only through a validated snapshot.
If the underlying official record appears wrong
If your concern is with the official operator licence information rather than this site's display, use the appropriate official route. The data.gov.uk source listed below identifies the Traffic Commissioners' goods and public service vehicle operator licence records.
Where the current regulatory position matters, check the relevant GOV.UK service or contact the Office of the Traffic Commissioner. A dated result on this site should not be treated as proof that a licence is presently current, valid, active or suitable.
Transport Manager records need particular care
A Transport Manager lookup is a separate full-name check against a dated snapshot. A same-name match does not prove identity, a current appointment, CPC status, good repute or suitability. If a record appears to relate to the wrong person, use this corrections route rather than drawing conclusions from the name alone.
Claims and corrections are also different. A claim is for an individual who believes a matched record relates to them. A correction or removal request asks for review of the information displayed or its continued display.
Privacy questions and review outcomes
If your request is mainly about your data protection rights, read the Privacy Information page and the ICO rights source listed below. You can also use the main contact route for a broader privacy question.
Requests are reviewed before a record is linked or changed, but no particular result is guaranteed. The outcome depends on the issue raised and the information available for review. There is no charge for making a claim, correction or removal request.
Raise the right record query
Use the main contact route if you need help identifying the correct corrections process or your query does not fit the record-review route.
Frequently asked questions
What can I ask Operator Licence Check to correct or remove?
You can ask for review of information displayed on this service if you believe it is inaccurate, misattributed or should be considered for removal. Corrections and removal requests are free and reviewed before a record is linked or changed.
Will a correction here change the official operator licence record?
No. This process concerns information displayed by Operator Licence Check. If the underlying official record is wrong, you may also need to raise the issue through the relevant official route.
Where should I raise a privacy-rights question?
Read the Privacy Information page and use the contact route for a data-rights question. The ICO rights source on this page provides further information about data protection rights.